All refunds must be requested 3 days after after the first initial payment.
You will receive an email 3 days before your monthly payment is due which at that time you may cancel. If you are charged and would like a refund you have 3 business days to make a written request sent certified mail to 4801 Glenwood Avenue Suite 200 Raleigh, NC 27612 in detail describing the charge and how much you are requesting to be refunded or you can message NC Credit Solution directly in the client portal requesting a refund within 3 days of charge for refund.
If no improvement is made to a clients credit score within the full 6 month program the client will be entitled to a full refund of all fees paid.
All clients can cancel there service at anytime.